Concentrix debuts AI-powered managed cybersecurity service

CALIFORNIA, UNITED STATES — Global technology solutions provider Concentrix has launched CyberProtect, a comprehensive managed cybersecurity service designed to combat increasingly complex digital threats.
The new offering combines AI-driven threat detection, biometric authentication, and enterprise-wide data protection to help businesses mitigate risks without the burden of in-house security management.
AI and automation at the core of CyberProtect
CyberProtect provides businesses with unified cybersecurity coverage, spanning cloud infrastructure, on-premise data centers, and distributed networks. It uses live updates on risks, powerful analytics with AI, and automatic responses to defend against phishing, ransomware, and data breaches.
Concentrix’s model allows companies to adjust their security needs by subscribing to services, so they don’t have to invest a lot upfront in technology or staff.
According to Axel Mouquet, the Senior Vice President of Global Practices at Concentrix, newer cyber dangers call for advances in both thinking and working speeds.
Mouquet added that over the years, they have worked continuously to improve security, working with prominent cybersecurity providers.
“As cyber threats multiply and become more advanced and harder to detect, companies need smarter and more connected cybersecurity solutions that accelerate threat response,” said Axel Mouquet, Senior Vice President of Practices, Concentrix.
Strategic expansion in the cybersecurity market
The launch of CyberProtect marks Concentrix’s strategic push into managed security services, complementing its existing customer experience (CX) and business process outsourcing (BPO) solutions.
CyberProtect eases cybersecurity for organizations that often struggle with it. Due to the use of AI in automation and uninterrupted security monitoring, the service quickly detects threats, which limits possible losses to the company.
Because of the increasing use of advanced cyberattacks, Concentrix’s international network and many partners may cause CyberProtect to be the top choice for large companies across the globe.
Concentrix recently ranked #6 in the OA500 2025, an objective index of the world’s top 500 outsourcing companies.