Connexus completes the acquisition of J-Curve
Omnichannel CX management services provider Connexus Resource Group announced the completion of its acquisition of technology-enabled CX firm J-Curve Technologies.
This acquisition expands Connexus’ customer care, technical, and provisioning support services across unified communications as a service (UCaas), healthcare, education, streaming media, and technology markets.
J-Curve provides a full suite of technology-enabled, customized services to its customers through its facilities located in Arizona and Mexico.
Connexus CEO Paul Bedell said that J-Curve’s operations in Mexico add a “critical pillar” to their company, enabling them to provide nearshore solutions to customers.
J-Curve Founder and CEO Jim Kaiser added that their expertise in “solving complex problems with technology-enabled, customized solutions for our customers” aligns perfectly with Connexus’ approach.
Related news
- Servion wins Webex Customer Experience Award · 15 Nov
- New Google Ad scam stole over $500k worth of cryptocurrency · 15 Nov
- Comair, Pivotal Data partner to modernize contact center · 15 Nov
Disclosure: Outsource Accelerator uses AI tools in the backend of its editorial workflow. Every article is reviewed and verified by a human editor before publication.
Stay ahead of the outsourcing industry. Join thousands of business leaders who rely on Outsource Accelerator for the news, trends, and expert insights that matter. Subscribe to our free newsletter and never miss an update.
