CoreX finalizes Volteo Digital acquisition, launches AI lab
PENNSYLVANIA, UNITED STATES — CoreX, a next-generation ServiceNow consultancy and NewSpring Holdings platform company, has completed its acquisition of Volteo Digital, an Elite ServiceNow partner.
While specific terms of the acquisition remain confidential, the deal, which was first announced in January, aims to boost CoreX’s presence in Latin America, the United States, Costa Rica, and Spain.
“With the closing of the Volteo acquisition and our investment in Guadalajara, we’re not just expanding our global footprint, we’re creating something revolutionary for our customers and the ServiceNow ecosystem,” said Rick Wright, CEO of CoreX.
New agentic AI laboratory in Guadalajara
A centerpiece of the expansion is the launch of CoreX’s Agentic AI Laboratory within its ServiceNow Center of Excellence in Guadalajara, Mexico.
The lab will serve as an innovation hub, allowing clients to collaborate with CoreX experts to develop custom AI agents and accelerate digital transformation. It will also function as an executive briefing center for ServiceNow to showcase advanced capabilities to potential customers.
The Guadalajara operation has recently expanded, adding office space and hiring 30 new ServiceNow architects and engineers, with more hiring planned throughout the year. The center, recognized for top customer satisfaction in North Latin America, now supports comprehensive 24/7 global delivery.
“Our new Agentic AI Laboratory represents a multi-million-dollar commitment to developing cutting-edge solutions that will help redefine what’s possible with the ServiceNow Platform,” Wright added.
“The AI Lab and Center of Excellence is a tangible investment in our customers’ future,” said Fernando Gordoa, CEO of Volteo Digital.
“Our customers will gain access to a library of AI agents and scenarios that help solve real business challenges, dramatically reducing time to value and innovation cycles.”
CoreX and Volteo Digital: Services and global reach
Founded in 2023, CoreX is focused on connecting and streamlining ServiceNow customers’ core business operations, with expertise in operational technology, finance and supply chain solutions, IT operations management, asset management, user experience, security operations, and AI-enabled solutions. The company’s unique mix of industry and functional experience positions it as a leader in ServiceNow operational technology integrations and workflow-driven business transformation.
On the other hand, Volteo Digital, established in 2013, is recognized for its expertise in complex ServiceNow implementations across financial services and telecommunications. It operates as an official ServiceNow Talent Placement Partner and has developed a strong NextGen program, training consultants and maintaining high customer satisfaction.
With the acquisition, CoreX’s workforce has grown by over 100 ServiceNow consultants, and the company is aiming for revenues between $200 million and $250 million in the coming years.
