Davao City plans major IT-BPM workforce expansion
DAVAO CITY, PHILIPPINES — The Department of Information and Communications Technology-Davao Region (DICT-Davao) recently unveiled its plan to establish Davao City as a premier Information Technology and Business Process Management (IT-BPM) hub in the Philippines.
Davao’s IT-BPM sector: Growth plans and employment goals
“We are aiming to advocate for the opportunities of digital careers at this time and simultaneously position Davao City as one of the main hubs for IT-BPM,” said Engineer Albert Gabriel, information technology officer of DICT-Davao.
The initiative focuses on creating sustainable employment opportunities for both Dabawenyos and residents from neighboring Mindanao regions.
Teleperformance leads employment surge in Davao’s tech sector
Demonstrating the sector’s rapid growth, Teleperformance, a leading IT-BPM company in the region, currently maintains a workforce of 3,400 employees.
Teleperformance marketing specialist Ambia Guiomala revealed plans to hire an additional 100 employees by the end of 2024, excluding support staff positions. This expansion signals strong industry confidence in Davao’s growing tech ecosystem.
DICT sets bold 2028 vision for regional tech employment
According to Gabriel, DICT-Davao aims to employ 150,000 workers by 2028, creating extensive job opportunities for both Davao locals and residents across Mindanao.
Since launching the initiative in 2023, recent surveys indicate the region has already achieved a milestone of approximately 80,000 IT-BPM workers.
Public-private partnerships drive digital innovation in Mindanao
DICT-Davao is actively forging partnerships with academic institutions and industry stakeholders to strengthen the sector’s foundation.
“This is what DICT is doing right now — putting in place all the mechanisms, advocacy programs, and partnerships with stakeholders so that we can reach 150,000,” Gabriel explained in Filipino.
These collaborations aim to develop a skilled workforce capable of meeting the industry’s evolving demands.
Digital careers expo to showcase Davao’s tech opportunities
To catalyze industry growth, DICT-Davao will host the Digital Careers and IT-BPM Expo 2024 at Mapua Malayan College Mindanao on October 25. This event will highlight the sector’s economic impact and connect job seekers with potential employers, further cementing Davao’s position as an emerging IT-BPM destination in the Philippines.
The transformation of Davao into an IT-BPM hub represents a significant step in the region’s economic diversification and technological advancement. It promises to create thousands of high-value jobs while attracting further investment to Mindanao’s digital economy.
