News » Davao-ICT warns LGU about its lockdown measures

Davao-ICT warns LGU about its lockdown measures

Davao-ICT warns LGU about its lockdown measures

The Davao City government was called on by the head of a regional information and communication technology (ICT) sector group to reassess its approach in handling the COVID-19’s effect in the outsourcing industry. The city reported 403 call center agents tested positive for coronavirus.

ICT-Davao, Inc. President Samuel R. Matunog said that shutting down Business Process Outsourcing (BPO) companies can significantly disrupt operations, which could easily prompt clients to change service providers.

“In outsourcing, the BPO gets paid only for work done. That’s the source of the money they pay their employees. If the BPOs concerned are cooperative, and there are alternative ways of protecting workers from COVID-19 transmission while in the workplace, then lockdowns should be a response of last resort,” Matunog told BusinessWorld.

Matunog noted that BPOs are willing to implement alternative measures to contain COVID-19 short of total lockdown.

Read more here. 

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.