Digital firms investing over 3% on tech saves up to 29%, said HCKT
The digital firms that are spending over 3% on advanced technological solutions were able to save about 29% in their overall operational costs, according to a study released by The Hackett Group (HCKT).
These companies, described in the report as “digital world-class technology organizations,’ have over half of their operations automated which allows more employees to focus on value-creating roles that boost business performance.
HCKT stated that the tech firms who have invested more in digital solutions have “21% more manpower in development roles than their counterparts.”
The report further highlighted the importance of strategic digital investment that allows IT firms to “enable self-service on 82% of eligible tasks, compared to 47% of peers.”
HCKT’s latest data records that the best-performing firms are spending over 63% on new technology — including machine learning, natural language processing, and blockchain — than their competitors in the industry.
