Employability of PH graduates becoming issue for BPO industry

The country’s outsourcing industry is facing challenges in reaching its target employment figures, according to Rey Untal, president and CEO of Information Technology and Business Process Association of the Philippines (IBPAP).

Untal disclosed that the industry requires 70,000 to 80,000 fresh talent annually to reach the 7.5% growth projection. However, the employability of Philippine graduates is becoming an issue as companies need to go through ten to 15 resumes to get a single recruit.

This means training new hires for a longer period of time, which is costly for companies. Untal said that government, academia, and industry should work together towards solving the employment challenge.

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