EXL earns top spot in Gartner’s finance outsourcing report

NEW YORK, UNITED STATES — Data analytics and digital operations firm EXL has been declared a Leader in the 2023 Gartner Magic Quadrant for Finance and Accounting (F&A) Business Process Outsourcing (BPO) for the second consecutive year.
The recognition comes after evaluating 18 F&A service providers based on a uniform set of criteria. The accolade defines Leaders as organizations that perform effectively against their current visions and are well-positioned for future growth.
The Gartner report emphasized that over half of finance outsourcing contracts now revolve around digital solutions and transformation services. It predicted that the trend will escalate, with 80% of contracts focusing on digital transformations by 2025, up from 55% in 2021.
Narasimha Kini, EXL’s executive vice president, acknowledged the looming digital revolution and emphasized EXL’s commitment to developing data- and AI-driven solutions that empower streamlined operations and enhanced insights.
“We have spent years helping finance and accounting leaders develop data- and AI-driven solutions that power better insights and more streamlined operations. We believe this recognition reaffirms that direction and validates our path forward,” Kini said.
On Gartner Peer Insights, EXL has an impressive rating of 4.7 out of 5 stars for its F&A BPO services as of June 16, 2023, based on 40 reviews. Clients praised EXL for being a strategic partner and for its strong customer focus and adaptability to changing business needs.
Established in 1999, EXL is a data analytics and digital operations and solutions company that partners with over 700 clients to improve business outcomes and unlock growth. Its 2021 revenue reached $1.1 billion, up 17.6% from 2006.