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News » Experity acquires Exdion to boost AI-Driven RCM

Experity acquires Exdion to boost AI-Driven RCM

CHICAGO, UNITED STATES — Experity has acquired Exdion Healthcare, adding AI-driven revenue cycle management (RCM) automation to the technology platform serving nearly 50% of United States urgent care clinics.

According to a press release, the deal integrates Exdion’s autonomous coding, billing, and compliance tools — which process the majority of patient visits without manual intervention — into Experity’s existing platform of electronic medical records, practice management, and billing services.

Financial terms were not disclosed; Exdion’s insurance-focused affiliate was excluded and continues to operate independently. Experity is backed by GTCR, the private equity firm that manages approximately $45 billion in equity capital.

Exdion brings AI-autonomous coding to Experity’s RCM platform

Exdion’s SaaS platform automates the patient chart-to-cash cycle — coding, billing, compliance, and RCM — using machine learning trained on urgent care workflows.

Exdion’s autonomous tools extend Experity’s platform beyond electronic records into the full patient revenue lifecycle, including claim submission and denial prevention. Experity’s near-50% share of U.S. urgent care gives Exdion’s AI tools an immediate, large-scale deployment base.

“Exdion is about accelerating outcomes. We’re advancing our RCM platform with built-in intelligence that streamlines operations and drives efficiency. It’s a practical step forward for the clients we serve and a key component of our AI Operating System for On-Demand Care,” said Bobby Ghoshal, CEO of Experity.

Unified stack targets full urgent care revenue cycle

The acquisition integrates Exdion’s AI automation with Experity’s EMR, practice management, patient engagement, and teleradiology suite. Exdion focused on urgent care’s coding complexity — high chart volume, variable payer rules, and documentation gaps that historically drive denials and manual review costs.

The deal positions Experity to offer autonomous end-to-end revenue cycle management — from patient visit to payment — across its urgent care network.

“The combined capabilities of Experity and Exdion deliver measurable, transformative results. Together, we already support enterprise-level urgent care organizations. Through this partnership, customers achieve an 86% reduction in denials, along with improvements in coding quality, charge capture, and revenue cycle velocity,” said Lohith Reddy, President of Exdion.

The deal reflects a broader shift in U.S. healthcare BPO administration — away from labor-intensive RCM models toward AI automation that processes claims without manual intervention at scale.

For the healthcare outsourcing industry, AI-native RCM tools compress billing cycles and reduce the offshore headcount traditionally needed for coding, compliance, and denial management. As urgent care volumes rise and payer complexity grows, automation-first revenue cycle platforms are becoming a baseline requirement for multi-site clinic operators.

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