Fiji outsourcing industry eyes infrastructure upgrades, data laws
SUVA, FIJI — Fiji’s outsourcing industry seeks to upgrade its infrastructure and strengthen data protection laws to better compete with the global outsourcing market.
Outsource Fiji Executive Director Sagufta Janif stated that improving local talent and technology can help Fiji tap into global opportunities and get a big chunk from the global outsourcing sector.
“I think it’s because, if you look at it, there’s a lot of things that we need to do to be able to really get a big chunk out of that. We, of course, have to get access to the talent and the talent availability here in Fiji,” Janif stated.
The goal is to create 25,000 outsourcing jobs in the next ten years.
Additionally, more robust data regulations are necessary for Fiji to access lucrative Western outsourcing markets. By establishing legal frameworks by the end of 2025, major international firms are expected to invest in Fiji, creating thousands of high-paying jobs.
“If we want to provide services to countries like the UK, Europe, and the USA, and now I think it’s trickling down to Australia as well and New Zealand, we need to have stringent data protection laws in place to be able to access those markets, especially in the financial services sector,” Janif added.
With around 9,000 people currently employed in the industry, the Fijian government hopes better infrastructure, data laws, and promotion will propel its outsourcing capabilities globally.
Fiji already hosts 25 outsourcing firms. Janif expressed optimism about the sector’s growth, linking it to job creation and economic enhancement.
