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News » Flagler Technologies acquires Allied Help Desk in major service expansion

Flagler Technologies acquires Allied Help Desk in major service expansion

Photo from Flagler Technologies

FLORIDA, UNITED STATES — Florida-based IT solutions provider Flagler Technologies has announced its acquisition of Allied Help Desk Services, marking an expansion of its service portfolio in early 2025. 

The merger combines Flagler’s expertise in IT infrastructure and digital transformation with Allied’s specialized help desk solutions.

While specific terms of the deal were not announced, the integration creates a one-stop technology solutions provider capable of addressing the complex IT needs of modern businesses across the United States.

Enhanced service capabilities

The acquisition brings together two complementary service portfolios. Flagler Technologies, which serves multiple sectors including healthcare, finance, and government, will now incorporate Allied’s 24/7 help desk support infrastructure. 

The combined entity will maintain operations across the United States, with Flagler’s team joining forces with Allied’s managed services professionals.

“Allied understands the pivotal role of technicians working with companies,” shared Ken Wagner of Flagler Technologies. 

“They have created a service that is producing solutions as well as future technology leaders and we are excited about what this brings not only to our company, but to our clients.”

Market impact and future outlook

The merger strengthens Flagler’s position in providing comprehensive IT solutions, including digital infrastructure, hybrid cloud services, and security solutions. 

With an annual revenue of $5 million, the company’s client base spans various industries, from small businesses to Fortune 500 companies, offering services such as cloud design, migration, and managed IT services.

Meanwhile, Allied Help Desk Services is a specialized IT support company focused on empowering service providers and IT teams while developing future industry leaders. The company provides comprehensive managed service solutions including IT troubleshooting, system optimization, proactive monitoring, and support center improvement initiatives.

The acquisition ensures clients will have access to an expanded suite of services, including 24/7 technical support, managed IT services, and comprehensive digital transformation solutions, all delivered through a unified, streamlined approach. 

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