HCLTech, Dubai Islamic Bank forge AI innovation partnership
NOIDA, INDIA, and DUBAI, UNITED ARAB EMIRATES — Global IT services provider HCLTech and Dubai Islamic Bank (DIB) have entered a strategic collaboration to accelerate the widespread adoption of artificial intelligence (AI).
Announced at GITEX GLOBAL 2025, the innovation partnership is designed to embed AI responsibly across DIB’s operations, enhancing customer experiences, streamlining processes, and reinforcing governance.
HCLTech strengthens Middle East presence with AI partnership
HCLTech is a global technological enterprise that employs over 226,600 individuals and operates in 60 countries across the globe, offering AI, digital, engineering, and cloud services.
The company provides technology deliverables and solutions to major divisions, such as financial services, manufacturing, and life sciences, and its consolidated revenues reached 14.2 billion by September 2025. It is a formidable force in the digital revolution. It is directly sharing this broad knowledge through its new partnership with DIB.
Dubai Islamic Bank (DIB), based in the United Arab Emirates was founded in 1975 with assets amounting to over 100 billion. DIB has a comprehensive international network across retail and corporate markets, with a varied product and service offering in Shariah-compliant products and services, serving well over 5 million clients.
By leveraging technology and innovation, enhanced by its association with HCLTech, DIB is taking a step forward in designing its future.
AI accelerates responsible innovation in Islamic banking
In HCLTech’s press release, it promised responsible innovation so that technological development does not lead to the violation of ethical principles that are the key focus of Islamic finance. It is the express intent of the bank to incorporate AI in an open way that does not contradict the Shariah law.
“At DIB, innovation has always been anchored in responsibility and purpose. Our partnership with HCLTech marks a pivotal step forward in realizing our vision of an AI-driven future that enhances value for our customers, empowers our people, and strengthens our governance frameworks,” said Obaid Al Shamsi, Chief Operating Officer (COO) at DIB.
DIB will use this technology to provide more personal customer experiences and improve decision-making. Moreover, the bank will simplify its internal operations and consolidate its risk and compliance systems to establish a leaner, more resilient financial institution.
“We remain committed to leading the evolution of ethical finance by embracing advanced technologies that combine intelligence with integrity,” noted Al Shamsi.
HCLTech deploys full-stack AI to boost DIB operations
The partnership positions the overall technological potential of HCLTech at the center of this technological transformation across the entire sector. HCLTech will offer its advanced AI solutions, including AI advisory services.
The company will also leverage international partnerships with major hyperscalers and technology partners to ensure that AI is implemented successfully and at scale within DIB’s ecosystem.
HCLTech‘s role extends beyond mere implementation to being a strategic innovation partner. “By leveraging HCLTech’s full-stack AI portfolio and deep domain expertise, we look forward to collaborating with DIB to unlock innovation, enhance operational agility, and deliver differentiated experiences for customers,” explained Vineet Shukla, Country Head Middle East at HCLTech.
This collaboration is positioned to deliver differentiated experiences for DIB’s customers, showcasing a practical application of how global IT services can drive digital transformation in specialized financial fields such as Islamic banking.
