Healthcare outsourcing sector sees a “new type of growth” post-pandemic

Healthcare outsourcing sector sees a “new type of growth” post-pandemic

The healthcare outsourcing sector is now making plans to boost automation systems, as the industry is seeing increased demand post-lockdown. Healthcare Information Management Association of the Philippines (HIMAP) President Roger Salazar Jr. said that the group’s 70 members are looking at a 10 to 15 per cent growth.

Salazar said that the healthcare outsourcing sector may now shift to further its technological tools and that there will be a shift in the healthcare outsourcing workforce, which will require retraining for more complex work.

Further, Salazar added that the industry must prepare for a “new type of growth” that focuses on automation instead of traditional services, or on growth that does not just focus solely on the cost-advantages of the Philippines.

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