Hexaware denies Natsoft’s $500Mn patent suit, calls claims baseless
NEW DELHI, INDIA — Hexaware Technologies has firmly rejected allegations made by Natsoft Corporation and its affiliate Updraft LLC, which accuse the IT services provider of infringing patents and seek $500 million in damages.
According to a report from Business Standard, the India-based firm called the lawsuit, filed in a United States district court in Illinois, “without merit” and vowed to defend itself through “proper legal channels.”
Hexaware plans robust legal defense amid patent row
In a statement, Hexaware said it intends to “vigorously defend its position” and is exploring all options, including challenging the validity of the patents in question and filing a motion to dismiss the complaint.
The company expressed confidence that it “will prevail on the merits of this legal action.”
Natsoft’s lawsuit, filed on September 23, alleges that Hexaware and its U.S. subsidiary violated intellectual property rights related to certain software technologies.
The case centers on three Hexaware platforms—Amaze, Tensai, and RapidX—which Natsoft claims infringe upon its patents.
Hexaware, however, maintains that its technologies are independently developed and protected by its patents. “Our platforms are the result of original engineering,” said Srikrishna Ramakarthikeyan, Chief Executive Officer (CEO) of Hexaware.
“We’ll stay focused on delivering value. We’re confident in a positive outcome as the facts are reviewed,” Ramakarthikeyan added.
The company added that its Amaze and Tensai platforms have undergone years of in-house research and development, backed by significant financial investment.
“Hexaware recently received a Notice of Allowance for a U.S. patent related to the Tensai product; the patent is expected to issue shortly,” the company noted.
Lawsuit not expected to affect Hexaware operations
Hexaware also clarified that the lawsuit will not affect its ongoing operations or financial performance.
The firm said it anticipates no material change to its operations, ability to meet customer commitments, partner programs, or financial position as a result of the lawsuit.
Ramakarthikeyan contextualized the dispute within the broader technology industry, noting that “intellectual property disputes are an inevitable part of the technology industry’s relentless pace of innovation.”
Balancing innovation and IP battles
The lawsuit underscores a growing trend in the global IT and outsourcing sector, where competition over proprietary platforms and automation tools has intensified.
As service providers race to innovate with AI-driven and cloud-based transformation tools, intellectual property challenges have become increasingly common.
In an industry built on digital modernization, companies like Hexaware—which blend automation, cloud, and data analytics—face mounting legal scrutiny even as they push the boundaries of enterprise technology.
Still, as analysts note, the outcome of such disputes rarely slows the sector’s innovation momentum—a sign that, for outsourcing firms, innovation and intellectual property battles often go hand in hand.
Hexaware previously ranked #18 in the OA500 2025, an objective index of the world’s top 500 outsourcing companies.
