Hexaware opens Chicago office to boost U.S. growth and client delivery
ILLINOIS, UNITED STATES — Hexaware Technologies, a global IT and business process services provider, has officially opened a new office in downtown Chicago to deepen its U.S. presence and scale delivery operations in the Midwest.
Strategic location to support U.S. Midwest clients
Located at 145 S Wells St, 15th Floor, the Chicago office will enable Hexaware to work more closely with U.S. clients across industries such as healthcare, finance, and manufacturing.
The site was inaugurated by leaders from partner organizations, including Jenna Howard, Executive Director at Duly Health and Care, and Allison Radecki, Global CIO at Morgan Street Holdings, alongside Hexaware CEO R Srikrishna and President Siddharth Dhar.
“The U.S. continues to lead in digital adoption, and cities like Chicago sit at the heart of that momentum,” said Srikrishna.
“This office strengthens our ability to support clients as they navigate shifting macro trends, whether it is AI-led transformation or scaling innovation with speed and clarity.”
We’re excited to open our new office in #Chicago, bringing Hexaware closer to clients, talent, and AI-first innovation. Our next stop: faster, smarter, more personalized #IT services delivery. Read more: https://t.co/mRGyzKkvED#HexawareinChicago #FutureofWork #ChicagoTech pic.twitter.com/F4sUWZGCYz
— Hexaware Technologies (@HexawareGlobal) May 22, 2025
Local hiring and sector-focused expansion
The company plans to add 250 professionals to the Chicago office over the next five years to support its growing client base, particularly in the healthcare and financial services sectors.
“As our client base grows across the U.S. especially in the Midwest, this move helps us scale more effectively in the region,” said Dhar.
“Being in Chicago brings us closer to the people and conversations that matter.”
Healthcare leaders welcomed the investment. Jenna Howard of Duly Health said, “It’s encouraging to see this kind of tech investment in Chicago’s robust healthcare market.”
Allison Radecki added, “Stronger onshore partnerships like this help elevate business performance, especially in areas like compliance, control, and the speed to value.”
About Hexaware Technologies
Hexaware Technologies, headquartered in Mumbai, is a rapidly growing player in the IT and business process outsourcing (BPO) sector. The company provides cloud, automation, AI, and digital transformation services to global enterprises across banking, healthcare, travel, and insurance industries. It ranked #18 in the OA500 2025, an objective index of the world’s top 500 outsourcing companies.
Hexaware employs over 27,000 professionals across more than 30 global offices, including operations in the United States, the United Kingdom, Mexico, Poland, and the Philippines. Its growth has made it one of Carlyle’s most significant tech investments in Asia. The private equity giant is seeking a $1.2 billion syndicated loan to refinance the debt from its 2021 acquisition of Hexaware Technologies.
