Hexaware expands in Philippines with new Manila center
MANILA, PHILIPPINES — Global IT services and solutions provider Hexaware Technologies has opened its second delivery center in Manila, Philippines, marking an expansion of its presence in the Asia-Pacific region.
The new facility aims to leverage local talent to offer digital transformation and operations solutions across various sectors and geographies.
“This expansion of our footprint in the Philippines will enable us to further leverage the region’s talent and give us the ability to scale to meet the customer demand,” said Bennet Kumar, Global Head BPS at Hexaware.
Enhanced service offerings of Hexaware
The Manila delivery center will provide a range of services, including customer service, IT troubleshooting, and help desk support.
“We are thrilled to open our new office,” said Gopinath Manian, Senior Vice President – BPS at Hexaware.
“The Philippines’ talent pool across a broad range of skills and service-oriented culture align with our goal of delivering quality customer experience.”
We’re thrilled to unveil our new delivery center in Manila! This expansion boosts our customer service, IT troubleshooting, and help desk support. Thanks to Gopinath Manian, Alex Penolio, and the Bank of the Philippine Islands team for celebrating with us!#newdeliverycenter pic.twitter.com/Hs2s9uIeug
— Hexaware Technologies (@HexawareGlobal) July 31, 2024
Strategic growth and client support
Amrinder Singh, Corporate Vice President & Head—EMEA & APAC Operations at Hexaware, emphasized the alignment of this new center with Hexaware’s broader growth strategy.
“Expansion in Manila is part of our move to access the talent and resources available here. The new delivery center is aligned with our growth strategy, enabling us to support our clients and maintain our commitment to quality,” said Singh.
Hexaware Technologies, with its headquarters in Mumbai, India, has a global workforce of over 30,000 employees. The company operates in 19 countries through 50 offices, serving enterprises worldwide in their digital transformation journeys.
Hexaware’s services encompass building, transforming, running, and optimizing technology and business processes for its clients.
The company ranked #12 in the OA500 2024, an objective index of the world’s top 500 outsourcing companies.
