HR engagement trumps hybrid work for employee happiness, survey finds
NEW YORK, UNITED STATES — In an era where flexible work arrangements have become the norm, a new report from Workhuman and Gallup reveals that employee happiness is increasingly dependent on HR-fostered engagement rather than hybrid flexibility.
The survey of 21,543 U.S. workers shows that burnout rates are similar across remote, hybrid, and in-office employees, highlighting the importance of management and company culture in shaping employee experiences.
“Work-life balance isn’t just about where you work but also about the culture that shapes how you work,” said Isha Vicaria, senior research and people data analyst at Workhuman.
“By consistently communicating the importance of wellbeing, setting realistic and attainable goals and helping employees prioritize their workloads, leaders can create an environment where employees know they are supported and encouraged in their pursuit of work-life balance, regardless of where the work takes place.”
The role of recognition in employee satisfaction
One key factor influencing employee happiness is recognition. Workers who strongly agree that recognition is an important part of their company’s culture are more than four times as likely to feel their employer cares about their wellbeing.
“When done right, recognition boosts morale, reinforces good behaviors and promotes a sense of belonging,” Vicaria added.
“When people know they are performing well at their jobs, they feel more psychologically safe and secure in their work, which gives them the freedom to be fully present and enjoy their time off the clock.”
Rick Hammell, CEO of Helios, added that HR plays a vital role in fostering this engagement. “By focusing on building strong relationships, fostering a sense of belonging, and prioritizing employee engagement, HR can help create a workplace where employees thrive and feel valued.”
Falling employee happiness levels and HR’s role
Despite hybrid work’s popularity, employee happiness fell in the second quarter of 2023, according to BambooHR data.
Employee satisfaction dropped by 5% compared to Q1, reaching a four-year low in May. The survey also found that employees at smaller companies (with 75 or fewer workers) and those in North America were the happiest.
To address this decline, HR leaders can implement various strategies, including:
- Developing robust recognition programs
- Establishing mechanisms for regular employee feedback
- Encouraging employees to take time off
- Creating stronger learning and development programs
- Arranging support groups and social events
“As leaders, we must enhance our engagement efforts and foster open lines of communication,” said Anita Grantham, head of HR at BambooHR.
“It’s not just about improving numbers, but building a workplace that genuinely prioritizes the wellbeing and satisfaction of every employee, thereby cultivating a culture of sustained happiness and productivity.”
The future of workplace happiness
The study’s findings suggest that true workplace happiness extends beyond the flexibility of hybrid work arrangements. Instead, it hinges on strong engagement initiatives, meaningful recognition programs, and a positive company culture fostered by proactive HR departments.
As companies continue to navigate the evolving landscape of work, the role of HR in creating and maintaining a happy, productive workforce has never been more critical. By focusing on these key areas, organizations can create environments where employees thrive, regardless of their physical work location.
