ibex discloses record growth despite the pandemic
Global Business Process Outsourcing (BPO) solutions provider ibex reported a 10% organic growth of revenues amounting to US$443.7 million and a 20% increase of its earnings to US$66.2 million for the fiscal year ended June 30, 2021, according to its CEO Bon Dechant.
The outsourcing company was able to close the fiscal year with US$57.8 million cash and cash equivalents.
Dechant said that they have also added 3,300 new seats to its nearshore and offshore margins with over 3,200 seats expected to come online in the first half of the fiscal year 2022.
The CEO stated that their “balance sheet transformation is almost complete with a growing cash balance. With a high-performance, customer-first business model, the wind at our back, and high ROI opportunities in front of us, we’re positioned well for flexible and highly attractive capital allocation and superior compounded shareholder returns.”
IBEX offers customer experience solutions globally with a total of 25 customer engagement and three customer acquisition delivery centers as of June 30, 2020.
