IBPAP gears up for IT-BPM Roadmap 2028
The Information Technology and Business Process Association of the Philippines (IBPAP) is now working on the development of its Information Technology-Business Process Management (IT-BPM) Roadmap 2028.
During the 13th International Innovation Summit, IBPAP President and CEO Jack Madrid said that their goal is to complete the roadmap by mid-2022.
He added that they will adapt their learnings from the summit and will now add real-time and mid-point reviews “to calibrate for any changes” and address challenges over the six years.
The IT-BPM Roadmap 2028 will serve as the blueprint in defining the industry’s key priorities in digitization, talent, policy-shaping, infrastructure, and country branding.
Madrid assured BPO stakeholders that IBPAP will continue to promote the Philippines in the global outsourcing market.
Last year, the local BPO industry recorded a total of US$26.7 billion in revenue with 1.32 million full-time employees (FTEs) amid the onslaught of the pandemic.
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