iCXeed launches its CXM services
Business process innovation company iCXeed announced its customer experience management (CXM) services during the company’s launch.
In a statement, the firm said they are disrupting the Business Process Outsourcing (BPO) industry by eliminating the need for traditional customer service and modernizing the brand experience to unlock customer value and accelerate digital growth.
iCXeed Founder and CEO Arthur Nowak said that the company is “driven by a common ambition to deliver less service and create more value for clients and their customers.”
“The feedback we’ve received over the past months has been remarkable; our company is built on what stakeholders have been demanding of the industry for years,” he stated.
Ryan Rayner, iCXeed Founder & Chief Customer Accelerator, added that the firm is “bringing a differentiated value proposition for our clients to Delight, Protect, Attract and Engage with existing customers and new prospects so we can transform their overall brand experience.”
iCXeed unique value-demand services are created by fusing automation and AI-enabled technologies with unleashed CX expert talent.
Nowak emphasized that their goal is “to unleash the next generation of talent, providing flexibility to work independently in completing individual tasks and coming together to collaborate and innovate, a market first.”
