India police bust fake call center in $7.5Mn credit card scam

UTTAR PRADESH, INDIA — Delhi Police have dismantled a fraudulent call center operating from a Noida basement, arresting eight individuals involved in a sophisticated credit card scam, according to a report from The Indian Express.
The operation, running for seven months, allegedly swindled victims out of Rs 6.5 crore (US$ 7.5 million) by impersonating bank officials and tricking targets into sharing sensitive financial details.
Sophisticated scam tactics target credit card users
The accused, led by Vikas and Kundan Singh, along with five women, posed as bank representatives offering credit limit enhancements to unsuspecting victims.
Police revealed that scammers sent malicious links to collect card details and OTPs, draining funds from accounts. Authorities traced the operation through Protocol Detail Records (IPDR), Call Detail Records (CDR) and IMEI data, leading to a raid in Noida’s Sector-63.
The scam highlights growing risks of social engineering attacks exploiting financial trust.
Police crackdown exposes organized cyber fraud networks
The bust underscores how fake call centers operate as organized crime hubs, leveraging deception for large-scale theft.
Deputy Commissioner of Police (DCP) Sachin Sharma noted that the group’s seven-month operation targeted victims nationwide, using scripted calls to appear legitimate. Such scams often evade detection by frequently changing locations and SIM cards.
Delhi Police’s cyber unit is expanding probes into linked networks, as low-risk, high-reward frauds attract more criminals. With digital transactions rising, experts urge vigilance against unsolicited financial offers.
The raid follows similar crackdowns, but experts say stronger authentication protocols are needed to curb impersonation scams.