Infosys BPM opens 2nd Puerto Rico office, adds 325 jobs
AGUADILLA, PUERTO RICO and BENGALURU, INDIA — Infosys BPM, the business process management arm of Infosys, has inaugurated its second facility in Aguadilla, Puerto Rico, marking a significant expansion of its operations on the island.
The new office, located at the Montana Industrial Park, represents an investment of US$200,000 and is supported by the Puerto Rico Economic Incentive Fund, allocated by the Department of Economic Development and Commerce (DDEC).
Economic impact of new Infosys BPM site
The expansion is set to generate 325 new jobs, adding to the company’s existing workforce of 300 employees in Aguadilla.
This move is expected to contribute significantly to the local economy, particularly in the northwest region of Puerto Rico.
The new facility will enable Infosys BPM to enhance its capacity to serve clients across various industries, including aerospace, healthcare, insurance, financial services, and telecommunications.
That’s a wrap! We are pleased to announce the inauguration of our second facility at the Montana Industrial Park in Aguadilla, Puerto Rico.#InfosysBPM #Infosys #NewOffice #PuertoRico #Aguadilla pic.twitter.com/dqfePVGsOG
— Infosys BPM (@InfosysBPM) June 27, 2024
It will create opportunities for local talent skilled in knowledge-based data processing and customer service.
“Our expanded new facility in Puerto Rico is another significant step towards accelerating innovation for global companies, as Infosys BPM continues to be laser-focused on providing value from great processes and compelling experiences,” said Anantha Radhakrishnan, CEO & Managing Director of Infosys BPM.
Strong local support for Infosys BPM expansion
The expansion has received strong support from local officials.
“This second Infosys center will continue to provide services to local and global clients in the United States, Europe, the Middle East, and Africa, with highly qualified professionals who work at the forefront of innovation and technology, said Hon. Manuel Cidre, Secretary of the DDEC.
“It is another step forward towards accelerating growth across industries in Puerto Rico, which will strengthen its position in the global market.”
Meanwhile, Hon. Julio Roldan Concepcion, Mayor of Aguadilla, expressed his enthusiasm, saying, “We are delighted to continue to host Infosys BPM and are confident that this new facility will contribute significantly to the local economy. Infosys BPM has always added value to Aguadilla’s economic landscape.”
As Infosys BPM continues to grow its footprint in Puerto Rico, the move is expected to solidify further the island’s position as an attractive destination for business process outsourcing and technology services.
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited, was established in April 2002. It ranked #8 in the OA500 2024, an objective index of the world’s top 500 outsourcing companies.
Offering integrated end-to-end transformative business process management services, the company operates from 45 delivery centers across 16 countries, employing over 57,500 people from 111 nationalities.
