iQor launches AI training platform
FLORIDA, UNITED STATES — iQor, a major business process outsourcing (BPO) company, has unveiled Symphony [AI], an artificial intelligence (AI)-powered training program designed to elevate employee development.
Symphony [AI] integrates iQor’s decades of process knowledge with AI tools like large language models to create an advanced training experience focused on accelerated learning, active participation, and personalized development paths.
“Symphony [AI] encapsulates our unwavering commitment to our people. By blending our process expertise with artificial intelligence, Symphony [AI] will facilitate more effective and meaningful learning and development experiences that contribute to a thriving workplace culture of excellence,” said iQor Senior Vice President of Global Learning and Development John Kruper.
Key aspects of Symphony include: training techniques to boost knowledge retention, interactive modules for engaged learning, and personalized experiences tailored to individual needs.
The new offering highlights iQor’s leadership in digital innovation for business process outsourcing. Symphony [AI] is positioned to transform employee training and development industry-wide.
iQor employs 40,000 individuals across 10 nations and is subscribed to the Outsource Accelerator (OA) Source Partner Program, a powerful tool that helps BPO firms with marketing, sales, and business intelligence.
