iQor CXBPO buys JumpCrew, expands growth capabilities
FLORIDA, UNITED STATES — iQor CXBPO, a global provider of customer experience business process outsourcing, has announced its acquisition of JumpCrew, a provider of outsourced B2B sales and marketing solutions. Terms of the acquisition were not disclosed.
The merger aims to enhance iQor’s capabilities, offering seamless, technology-enabled support across the full customer lifecycle.
“iQor’s CXBPO expertise and JumpCrew’s unique Growth as a Service execution will deliver a seamless end-to-end customer lifecycle service,” said iQor President and CEO Chris Crowley.
“This powerful combination, leveraging iQor’s global delivery network and next-generation Voice-of-the-Customer insights, will allow our clients to grow, retain, and optimize their business with enhanced efficiency and performance outcomes.”
Expanded global footprint and enhanced solutions
With the acquisition, iQor’s clients will gain access to new offerings, including integrated lead generation, pipeline conversion, customer service, and retention solutions.
JumpCrew’s proprietary AdPost platform will complement iQor’s technology suite, allowing businesses to manage digital campaigns, track performance, and centralize customer acquisition data through one toolset.
We’re excited to welcome the JumpCrew team to iQor. From lead gen to loyalty, our unified ecosystem delivers seamless, full‑funnel growth—backed by real‑time Voice‑of‑Customer insights.
Explore how we can supercharge your end-to-end growth. https://t.co/5oNuU6v0TZ
— iQor CXBPO™ (@iQor) August 11, 2025
iQor CXBPO operates in 10 countries, employing 40,000 professionals worldwide. The company delivers intelligent customer experience solutions for global brands, using its proprietary tech platforms Insights iQ and infinityAiQ, to optimize omnichannel engagement and drive business success.
iQor CXBPO was ranked #43 in the OA500 2025, an objective index of the world’s 500 top outsourcing companies.
Merging global reach with Growth as a Service
Headquartered in Nashville, Tennessee, JumpCrew delivers Growth as a Service (GaaS). The company specializes in integrated lead generation, content creation, RevOps automation, and dedicated B2B sales teams.
“Joining iQor unlocks unprecedented scale for JumpCrew’s proven Growth as a Service approach. With a world-class client portfolio, we know what it takes to drive pipeline growth,” said Robert Henderson, CEO of JumpCrew.
“Backed by iQor’s global infrastructure and CX intelligence, we’ll deepen those relationships, accelerate lead generation, and innovate faster while preserving the agility and client focus that define JumpCrew.”
JumpCrew will maintain its brand and entrepreneurial culture under Henderson, who will report to iQor’s Crowley as the combined organization’s President and CEO.
