Global surge in job scams reveals growing cybersecurity crisis

NEW JERSEY, UNITED STATES — In an era where job hunting has increasingly moved online, recruitment fraud has surged globally.

In the United States, job scams surged by 118% in 2023 compared to the previous year, according to the Identity Theft Resource Center (ITRC). Kenya and South Africa also reported upticks in fake job offers, which underscores the seriousness of this growing threat.

AI fuels sophisticated job scams

The sudden surge in job scams can be partially attributed to the advancement of artificial intelligence technology, which has made it easier for scammers to create authentic-looking fake job postings.

The perpetrators typically build elaborate profiles on professional networks such as LinkedIn and set up operational sites for imaginary companies—or pose as existing businesses—to schedule interviews with unsuspecting victims.

Victims voluntarily give out sensitive information like driver’s licenses, Social Security numbers, and direct deposit information, thinking they’re getting legitimate jobs.

In 2022, consumers reported $367 million in losses to job and business opportunity scams, a 76% increase from the previous year, with the average victim losing about $2,000, according to the Federal Trade Commission.

Devastating impact on job scam victims

In Kenya, victims like Job Mwangi, who thought he had secured a position at the UN Environment Programme, faced ruin after paying bogus fees. This scam left him and dozens more not only financially ruined but also emotionally shattered. 

In Ghana, similar stories unfolded as scammers exploited job seekers’ desperation, with losses mounting to thousands of dollars.

Protecting job seekers from scams

Businesses such as QNET and international brands such as Coca-Cola and DHL are stepping up efforts to tackle these scams in the form of public awareness campaigns and increased cyber security.

As an example, QNET is working with various national agencies within West Africa to fight against abuse of its brand name and spread awareness on identification of genuine employment opportunities.

“Scammers impersonating our company have not only caused reputational damage but also increased cybersecurity risks and legal liabilities,” said Trevor Kuna, CMO of QNET.

Job seekers are urged to remain vigilant, verifying job offers through official channels and never paying fees for job opportunities. 

Meanwhile, businesses and governments must strengthen verification processes and enforce stricter regulations to protect individuals from these devastating scams. 

“To address a growing array of cyber threats and challenges, governments need to adopt cybersecurity strategies that foster collaboration and trust between security, civilian, and private sector stakeholders,” said cybersecurity experts Abdul-Hakeem Ajijola and Dr. Nate Allen.

Moreover, tech companies are encouraged to innovate with AI-driven tools to detect and flag fraudulent job postings, ensuring safer online job-hunting environments