Kenya revises labor laws to tap global BPO potential
NAIROBI, KENYA — The Kenyan Government is looking to update its outdated labor laws to unlock potential in the global Business Process Outsourcing (BPO) market and facilitate job growth in the digital economy.
Principal Secretary for Industrialization, Juma Mukhawana, highlighted the need to align laws drafted in 2007 with the current needs of the rapidly growing digital sector.
Collaboration with BPO stakeholders is a key part of this effort, aimed at creating a more favorable environment for digital businesses and removing legal barriers to growth.
Lilian Kiplang’at, Director of Global Service Delivery at IT firm Sama, praised the initiative, emphasizing the digital economy’s potential as a catalyst for job creation and economic progress in Kenya.
With unemployment becoming a persistent issue in Kenya, the government’s targeted approach to creating one million BPO-related jobs over the next three years could be vital to addressing the country’s employment challenges.
