News » Konecdata, Comdata merge to create a BPO powerhouse

Konecdata, Comdata merge to create a BPO powerhouse

Konecdata, Comdata merge to create a BPO powerhouse

European Business Process Outsourcing (BPO) providers Konecta and Comdata enter into a merger of their business operations in a bid to create the world’s sixth-largest BPO service.

In a statement, both companies said that the merger is expected to deliver an annual revenue of over €2 billion (US$2.18 billion) and €300 million (US$324 million) EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization).

Combining the two outsourcing firms will also help create a “true global champion” in the industry, with multilingual capabilities or more than 30 languages and a global footprint that will provide services in a variety of end industries — including financial and insurance, technology, telco, retail and e-commerce, utilities, industrial and healthcare. 

The new BPO powerhouse is predicted to serve more than 500 large corporations across Europe and America and employ over 130,000 industry professionals.

Konecta Founder and Chairman José María Pacheco said, “We are very excited to create a new global leader, perfectly positioned to seize opportunities in a very dynamic CX BPO market.”

Konecta and Comdata have partnered with private equity investment firm Intermediate Capital Group (ICG) to execute this strategic combination. 

The newly formed group will be headquartered in Madrid, Spain and will be chaired by Pacheco. Meanwhile, Konecta President Jesús Vidal Barrio and Comdata CEO Maxime Didier will serve as Co-CEOs.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.