Kyndryl’s VP discusses trends, challenges, sustainability in the telco sector
CALIFORNIA, UNITED STATES — Gretchen Tinnerman, Vice President and General Manager of US Telco, Media & Entertainment, and Technology at Kyndryl, recently shared her insights on the prevailing trends and challenges within the telecommunications industry.
Her comments follow the Mobile World Congress 2024, where Kyndryl’s advancements in these areas were a focal point.
Tinnerman pointed out that the sector is in the midst of exciting platform transitions and the emergence of new platforms, where data has become a pivotal element for businesses seeking a competitive edge.
The need for ongoing business transformation, coupled with sustainability initiatives, cost reduction, and efficiency improvements, is more pressing than ever. However, resources are limited, and customers are seeking assistance to navigate these complex challenges.
Kyndryl’s role as a systems integrator in the Telco, Media, and Technology sectors is to address these client challenges.
Tinnerman highlighted that as businesses strive to diversify revenue streams and reduce market segment dependency, Kyndryl’s consulting and managed services are poised to provide strategic guidance and tailored solutions.
The conversation with Tinnerman revealed that customers are primarily focused on data management, security, and sustainability. With the current AI boom, the need to understand data consumption, management, and future requirements is crucial.
Security is another significant concern, as the vast amounts of data generated pose potential risks. Customers are looking for ways to protect their data and gain visibility into their operations.
Sustainability initiatives are taking center stage, and Kyndryl is actively demonstrating its commitment to this cause. Tinnerman shared that the company has undergone a major transformation, setting environmental goals and aiming for net zero by 2024.
This includes internal education, sustainability practices, and technology adoption, with support from a broad ecosystem of advisors and partners.
Looking ahead, Tinnerman expressed excitement about Kyndryl’s recent initiatives, such as the launch of a unified multi-SIM service and a new global alliance with HPE for private network service collaboration. These developments are expected to provide more flexibility in connectivity, particularly at the IoT level.
