News » Lockdowns in Philippines, India prompt firms to reshore jobs

Lockdowns in Philippines, India prompt firms to reshore jobs

Major companies around the world are moving jobs that are currently being outsourced back to their home base as the coronavirus pandemic prompts lockdowns in outsourcing hubs, including the Philippines and India.

There are also talks that these companies are considering tapping artificial intelligence to further move away from needing humans at all, according to reports. For instance, Australia’s Telstra and Optus and Britain’s Virgin Media – all of which have offshore units in India and the Philippines – have announced plans to recruit hundreds of staff back home.

The lockdowns in the Philippines and India have sent outsourcing firms scrambling to ensure that their workers are available to serve clients. Other firms have allowed workers to work from home, while some have required employees to live temporarily in their offices to ensure the continued flow of services.

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.