• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » Majorel acquires Spain-based Findasense

Majorel acquires Spain-based Findasense

Majorel acquires Spain-based Findasense

Customer experience (CX) and outsourcing solutions provider Majorel recently acquired its Spanish rival CX design and creative services firm Findasense Global.

Majorel stated that this deal supports its expansion strategy, particularly in its Tech & Expert Services line of business. Findansense’s groundbreaking CX work will also allow the former to tap into new consumer markets both nearshore and offshore. 

Majorel CEO Thomas Mackenbrock said this acquisition is the “next logical step” in building an industry-leading portfolio of CX transformation services in the firm. 

Majorel EVP Strategy and M&A Mark Maass added that working with Findasense CEO José Ramón López Grañeda and his team will help “unlock the full potential of Majorel’s CX transformation portfolio across established and new clients.”

The Luxembourg-based BPO giant purchased 100% of the share capital in Findasense from its two founders, Rafael Tamames and Tomy Lorsch, who will remain on the Board of Directors and continue with selected executive functions focused on the market expansion.

Meanwhile, Findansense’s 320 talented team members are set to join Majorel following the acquisition.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image