Marks and Spencer partners with TCS
Multinational IT services and consulting company Tata Consultancy Services (TCS) revealed that they have been assisting United Kingdom-based retail chain Marks and Spencer (M&S) in accelerating its HR digital transformation journey.
In a statement, TCS said that their consultants built a modern, flexible, and scalable cloud-based solution using the Oracle HCM suite. They have also migrated 27 million records of M&S employees working across 1,450 locations in the UK, and enable secure data connections across the landscape.
The transformative solution allows M&S’ HR team to focus on value-adding activities, driving up their productivity.
M&S CTO Marck Dickson said, “TCS’ transformation readiness-led approach helped us prepare, plan and successfully deliver our HR transformation program and improve the employee experience. TCS has a deep understanding of M&S’s business, and this helped us to meet the business objectives of our HR transformation.”
TCS Vice President and Business Unit Head – Retail UK & Europe Abhijit Niyogi added that the new HR solution is “better aligned” with M&S’ Digital First philosophy to drive leaner, more resilient operations.
About 70% of the work in the TCS-M&S deal will be offshored to India, while the rest will take place in the United States (US).
