McKinsey exec sees opportunity in healthcare, tech outsourcing in Jamaica
Jamaica holds a potential healthcare and tech outsourcing industries, Pranay Gupta, a partner at management and consulting firm McKinsey & Company believes.
He said that the country could leverage upcoming technologies — like automation and artificial intelligence — which challenges the existing ways of doing work in the nation.
Gupta added, “those types of specialized skills like nursing or teaching folks how to write codes, application development testing capabilities are the types of things where I think investment would be very helpful.”
For the past two years, Jamaica’s Global Services Sector (GSS) witnessed the establishment of 12 new sites, employed nearly 10,000 more workers, and increased earnings to more than US$850 million annually.
Global Services Association of Jamaica (GSAJ) Gloria Henry credits the progressive growth of the industry to a few entrepreneurial visionaries who have led the charge.
She added that they are also working with their partners in large-scale business operations to offer more senior positions in the sector.
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