Meeranda launches AI for enhanced customer interactions

TORONTO, CANADA — Meeranda, a leading AI solutions provider, launched a new global AI service aimed at enhancing customer interactions for multinational corporations (MNCs) and small to medium-sized businesses (SMBs).

Meeranda’s technology addresses challenges in customer support, notably chatbot inefficiencies. Their AI solution also intends to streamline hiring for startups and large corporations and tackle quality concerns in outsourcing.

CEO Raji Wahidy emphasized, “We have over 69% levels of customer dissatisfaction. Chatbots are clearly frustrating many people out there due to the lack of concrete and relevant responses returned. Moreover, people despise waiting on-hold for a long time to speak with a live agent.”

“We have heard that directly from our partners, whom we have presented Meeranda to. They love the potential. They love the personalized experience through our Human-Like AI,” he added.

With a team boasting 70 years of combined expertise and accolades from institutions like the United Nations, Meeranda stands poised for success.

Chief Research Officer Jayson Ng added, “We envision the adaptability to businesses’ unique requirements, which will not only bolster their brand representation but also cater to a wide array of needs and use cases.”

The company will initiate its Seed Funding round by the end of August 2023.