• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » U.S. middle management cuts stress execs, leave staff adrift: Korn Ferry

U.S. middle management cuts stress execs, leave staff adrift: Korn Ferry

CALIFORNIA, UNITED STATES — A sweeping reduction in middle management is leaving U.S. senior executives overwhelmed and employees feeling adrift, according to Korn Ferry’s latest Workforce 2025 Global Insights Report.

Nearly three-quarters (72%) of senior executives at U.S. companies report being stressed and stretched beyond their capabilities as organizations cut managerial layers in efforts to boost efficiency and streamline communication. 

Korn Ferry’s report, which gathered responses from 15,000 workers in 10 countries, found that 44% of U.S. employees have already seen managerial levels trimmed at their companies.

“When management disappears, so does direction. A leaner organization today can mean a leadership crisis tomorrow,” Korn Ferry Consulting CEO Lesley Uren said in a statement.

Loss of direction and leadership support

While organizational flattening is intended to increase agility, it can backfire. Forty percent of U.S. employees say they now feel a lack of direction at work due to reduced middle management. The report warns that cutting these roles may impede communication and alignment, reduce leadership support, and ultimately spur turnover as top talent seeks opportunities elsewhere.

“Common assumptions about work are being rewritten in real time amid perpetual uncertainty and pressure points that are permeating the global workforce,” Uren added.

“And at the forefront is the shifting dynamics between an organization’s need for growth and stability and employees’ desire for fulfillment and balance in their lives.” 

Hybrid work: A growing divide

Despite a national push for full-time office returns, 69% of U.S. workers say they would prefer a hybrid setup, citing greater flexibility (61%) and improved mental health (60%) as key benefits. 

However, only 32% currently have access to hybrid work options, underscoring a significant gap between what employees want and what employers offer.

Economic pressures and job security

As companies brace for potential economic slowdowns—JPMorgan Chase forecasts a 60% chance of a U.S. recession in 2025—employees are prioritizing job security and compensation. While 66% feel fairly compensated, 72% worry that rising living costs are outpacing their salaries.

Generational and industry-specific challenges

The report also reveals that 75% of Generation Z workers experience challenges collaborating with other generations, often due to differences in communication styles and technology use. 

Industry-specific findings show that healthcare and technology managers feel particularly stretched, with many fearing job loss to artificial intelligence (AI) in the coming years.

Korn Ferry’s findings suggest that as organizations pursue efficiency, they must balance structural changes with the need for clear leadership and flexible work arrangements to retain talent and maintain productivity.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image