Omada One expands PH contact center, shares 2028 goal
PAMPANGA, PHILIPPINES — Business Process Outsourcing (BPO) firm Omada One has expanded its contact center in the Philippines and is looking to add 2,500 to 5,000 to its headcount by 2028.
Omada One’s expanded facility, located in Angeles-Clark, Pampanga, will improve the company’s offerings in specialized services created to streamline businesses’ back-office, administration, and financial operations.
Omada One Chief Executive Officer Timothy Witucki shared the company’s mission of unlocking new growth opportunities in more markets.
“Our ambitious plan involves a substantial team expansion, aiming for a headcount of 2,500 to 5,000 by 2028,” Witucki said. “This growth will be achieved through a harmonious blend of organic customer expansion and strategic acquisitions of micro staffing centers aligned with our vision.”
Omada One has a combined nearshore and offshore remote staffing experience in various sectors, including customer experience management, accounting, financial services, and supply chain management. It is headquartered in the Philippines, with support staff in Spain, the Czech Republic, England, Hong Kong, Malaysia, and Vietnam.
Omada One is currently subscribed to the Outsource Accelerator (OA) Source Partner Program, a powerful tool that helps BPO firms with marketing, sales, and business intelligence.
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