On-site return divides conglomerates, BPOs
The push to bring employees back into the office is dividing the conglomerates and Business Process Outsourcing (BPO) firms), said Leechiu Property Consultants (LPC) CEO David Leechiu.
During their recent property market briefing, Leechiu said that 95% of conglomerates “feel that going back to the office 100% as soon as possible is the solution” to data breaches and lack of productivity while working from home.
Business groups and property giants are also eager for on-site return as an increase in employee presence is part of the “journey to post-pandemic normalcy.”
On the other hand, Leechiu stated that BPO companies believe that “work from home should be made much more available to a wider labor pool.”
BPO firms and employees said that through WFH, new jobs were generated at the height of the pandemic and employees became more adept at providing services to global clients at odd hours.
Despite the hard lockdowns in 2020, BPO revenues grew by 1.4% to $26.7 billion. Its headcount also expanded by 1.8%
However, Leechiu stated that a “chunk of companies” could terminate their office leases should remote working continue, greatly affecting the property market.
