Open Access BPO to expand in Taiwan
Global business process outsourcing (BPO) firm Open Access BPO, is set to expand its multilingual knowledge process outsourcing (KPO) and call operations in its new Taiwan office.
Open Access BPO’s new Taiwan Office will allocate $20 million to employ highly skilled multilingual associates as part of its three-year investment plan.
Launched in 2014, Open Access BPO Taiwan in Taipei’s Xinyi District helps global companies access the Asian market. It provides customer support and back-office solutions to businesses in various industries, including banking, e-commerce, fintech, high-tech, AI, telecommunications, and travel.
Open Access BPO Taiwan’s second campus is a 1,090–sqm facility designated to support the company’s growing KPO operations when it launches within the year. It is being developed by premier industrial and interior design firm Pinqual.
Henry Chang, Co-Founder and President of Operations said, “Our Taiwan expansion represents Open Access BPO’s commitment to a dynamic region where growing companies seek high-touch, multilingual solutions for best-in-class customer experience for their clientele.”
