Outsource Fiji appoints Josefa Wivou as director to boost BPO growth
SUVA, FIJI — Outsource Fiji has appointed seasoned executive Josefa Wivou as its new director, signaling a strategic push to capitalize on the nation’s booming outsourcing sector.
With global demand rising, Wivou’s expertise in revenue growth and international markets is expected to sharpen Fiji’s competitive edge.
Strategic leadership to drive industry expansion
Josefa Wivou’s appointment comes as Fiji’s BPO sector experiences rapid growth, fueled by cost competitiveness and a skilled workforce.
Outsource Fiji highlighted his proven track record in revenue growth and market expansion, particularly in aviation and e-commerce across Oceania and Asia-Pacific. His leadership is expected to attract greater investment and strengthen Fiji’s position as a nearshoring hub.
Industry leaders, including BPO Council President Morika Hunter, welcomed Wivou and emphasized the importance of fostering partnerships and aligning policies with global best practices. Hunter noted that the sector is one of Fiji’s fastest-growing, benefiting from cultural ties to key markets like Australia and New Zealand.
Wivou’s focus will include workforce development and policy advocacy to sustain momentum.
“It’s important to note that this industry has progressed exponentially within a very short period, and this means that the guidance given to its performance within industry global best practices must be complied too, likewise,” Wivou said.
Leveraging global demand for outsourcing services
The BPO industry in Fiji continues to expand because various organizations select it for dependable, affordable outsourcing solutions. Outsource Fiji will prioritize partnerships and policy reforms under Wivou’s direction.
Wivou believes that specific industry plans will boost Fiji’s international position following the BPO sector’s rapid growth as a major economic force. His aim involves both market expansion and securing enduring stability for this industry sector.
Under his leadership, the BPO sector of Fiji will access international markets to maintain its trusted reputation in the industry. The country is making this move to establish itself as an influential power in the international BPO industry.
