• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » PEAK Outsourcing expands in Belize, promising 500 new jobs

PEAK Outsourcing expands in Belize, promising 500 new jobs

Photo from Channel 5 Belize

BELMOPAN, BELIZE — Global business process outsourcing (BPO) company PEAK Outsourcing has inaugurated a new delivery center in Belize City, marking a significant expansion of its operations in the country. 

This development follows an agreement signed with the local government to provide BPO skill training to residents and assist with job placements.

Job creation and economic impact

Belize City Mayor Bernard Wagner previously announced last July that the new facility is expected to create 500 new jobs in the local BPO sector. This expansion builds upon PEAK’s initial entry into Belize in 2022 when it started operations with 120 agents at its office on Coney Drive in Belize City.

“This is a huge milestone for us because we had filled the facility across the street with a hundred FTEs [full-time employees], which showed that there is [a] great commitment for the North American clients and the UK clients to be positioning business in Latin America and Central America. So there’s a great demand for doing business within Belize,” said Charles Harmornick, CEO of Peak Outsourcing.

Wagner, who attended the launch, highlighted the positive impact of such investments on the local economy. 

“Whenever you have enterprises investing in buildings, in acquiring land, in fixed assets, you know that you have to have some measure of confidence in the direction the economy is going for the country and for the city,” said Wagner.

Belize’s growing BPO sector

Belize’s Prime Minister, John Briceño, emphasized that both tourism and BPOs are driving job growth in the country. The BPO sector has seen significant growth, with over 15,000 Belizeans now employed in the industry.

This expansion aligns with the government’s efforts to diversify the economy and create new employment opportunities.

Services and workforce development

PEAK Outsourcing offers a range of services, including:

  • Tech support
  • Customer service
  • Back-office functions (finance and accounting)

At the opening ceremony, Harmornick highlighted the company’s approach to recruitment, stating, “What we’re looking for at PEAK is passion, desire, a willingness to learn and a work ethic. If you possess all of those, we can help you learn the skills needed to be able to do this.”

PEAK Outsourcing is subscribed to the Outsource Accelerator (OA) Source Partner Program, a powerful tool that helps BPO firms with marketing, sales, and business intelligence. 

The company operates primarily in Belize and the Philippines. It plans to continue expanding into other Latin American markets while maintaining its commitment to providing tailored solutions that meet the specific needs of its global clients.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image