Philippine IT-BPM sector needs infrastructure, power for 2028 goals: IBPAP
MANILA, PHILIPPINES — Industry body Information Technology and Business Process Association of the Philippines (IBPAP) stated that substantial investments in infrastructure, stable power supply, and network connectivity are needed to help the Philippines’ Information Technology and Business Process Management (IT-BPM) sector hit its 2028 goals.
According to IBPAP, it is important to develop commercial real estate beyond Metro Manila, focusing on burgeoning digital cities and next-wave destinations.
The Department of Information and Communications Technology (DICT) has designated 25 digital cities based on talent availability, infrastructure, costs, and business environment.
Locations span Balanga, Batangas, Cabanatuan, Dagupan, General Santos, Iligan, Iriga, Laguna, Laoag, Legazpi, Malolos, Metro Cavite, Metro Rizal, Olongapo, Puerto Princesa, Roxas, San Fernando (La Union), San Fernando (Pampanga), San Jose Del Monte, Tacloban, Tagbilaran, Tarlac, Tuguegarao, Urdaneta and Zamboanga.
A reliable power supply is also crucial for the IT-BPM industry’s uninterrupted operations. Firms have business continuity plans to mitigate the impact of power outages by shifting work to alternate sites.
However, stakeholders are advocating for self-sufficient and reliable power to prevent disruptions and are calling for increased investments in connectivity infrastructure to support seamless operations and logistics.
The shift towards hybrid work models further accentuates the need for dependable and affordable network connectivity in residential areas. Government support and sustained infrastructure and power funding are vital for the industry to meet its economic and employment projections.
The Philippine IT-BPM sector sets its sights on achieving a revenue target of $59 billion and employing 2.5 million full-time workers by 2028.
As of 2023, the industry boasted a workforce of 1.7 million and total revenues of $35 billion.
