Philippine IT-BPM sector projected to outpace global growth in 2025
MANILA, PHILIPPINES — The Philippine IT and business process management (IT-BPM) industry is projected to grow significantly faster than the global market in 2025, with revenues expected to hit $40 billion.
Strong growth defies global trends
The Information Technology and Business Process Association of the Philippines (IBPAP) predicts that the sector will outperform the global industry growth of 3% this year.
The goals posted by IBPAP President Jack Madrid include a $40 billion revenue target, which increased from the earlier $38 billion goal in 2024, and a 1.9 million workforce. This shows that the Philippines continues to dominate in the outsourcing sector.
The growing demand for digital customer experience solutions, combined with the accelerated adoption of technologies such as AI and analytics, facilitates this growth.
Another positive aspect of this sector is the diversification of companies into other operations outside India, as well as new investments and expansions into Global Capability Centers (GCCs), which have shown promising prospects in this sector.
Massive upskilling initiative to future-proof workforce
To sustain this growth trajectory, IBPAP is working closely with multiple government agencies on a PHP 740 million (US$13.1 million) upskilling program.
PHP 500 million (US$8.8 million) of the Technical Education and Skills Development Authority (TESDA) is pooled with PHP 240 million (US$4.2 million) of the Department of Information and Communications Technology (DICT) under the Enterprise-Based Education and Training (EBET) Framework Act and will focus on the essential digital skills among IT-BPM employees.
IBPAP Chief Operating Officer (COO) Celeste Ilagan reaffirmed the importance of these public-private partnerships, saying that the company had collaborated with the DTI in the Philippine Quality Award Program to increase business competitiveness.
“Public-private partnership is critical in achieving our vision for inclusive and future-ready growth for this year until 2028,” Madrid said.
