SA allocates funds to better equip its BPO sector
South Africa’s Cape Town City, together with the Cape Business Process Outsourcing (CapeBPO), is set to increase job opportunities as it aims to establish the city as a base for call centers.
The new initiative used ZAR55 million (approximately US$38.2 million) in funds to equip 3000 young people with the training and skills needed to succeed in the BPO sector.
In addition, Economic Opportunities and Asset Management Mayco member James Vos shared that the city has already allocated ZAR28.5 million (approximately US$1.98 million) between July 2018 and March 2021 in an effort to increase the industry’s great potential.
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