SinglePoint raises T&T investment to $5.1Mn, targets 150 jobs by 2026
ONTARIO, CANADA — SinglePoint Group International, a Canadian BPO provider, has injected an additional $1.1 million into its Trinidad and Tobago operations, bringing its total in-country investment to $5.1 million, the company announced.
The company began T&T operations in September 2025, relocating its nearshore delivery from the Dominican Republic, and now employs 86 staff in Chaguanas. No further financial terms were disclosed.
SinglePoint GI operates from facilities owned by Nearshore Teleservices in Chaguanas, providing BPO services to North American clients from its Caribbean nearshore delivery base.
SinglePoint cites talent and proximity in T&T bet
The company evaluated multiple markets before choosing T&T’s native English workforce and North American flight connectivity as primary factors. The incremental $1.1 million addition grew the Chaguanas headcount from 75 at launch to 86 — with a target of 150 by year-end.
Growing from 75 to 150 within 15 months of operations would make Trinidad and Tobago one of SinglePoint GI’s fastest-scaling BPO entry markets.
“Compared with other markets we evaluated, Trinidad and Tobago offered the right combination of talent, accessibility, and business potential, making it the ideal location for our expansion,” said Matthew Jarvis, SVP Global Operations, SinglePoint GI.
T&T’s BPO sector gains forex and employment growth
Global Trinidad and Tobago, the country’s investment promotion agency, has positioned BPO as a priority sector for national economic development and foreign exchange generation.
BPO operations in T&T generate 100 percent foreign exchange earnings — a structural economic benefit for a country historically dependent on hydrocarbon revenues.
SinglePoint GI’s $5.1 million cumulative commitment from a company that actively evaluated multiple markets gives T&T a referenceable nearshore win in the competition for North American BPO mandates.
“We remain committed to driving the growth of Trinidad and Tobago’s BPO sector because of its proven contribution to economic development and workforce advancement,” said Sekou Alleyne, CEO, Global Trinidad and Tobago.
Trinidad and Tobago has emerged as a competitive nearshore BPO destination for North American firms, offering a native English-speaking talent pool, strong cultural alignment, and geographic proximity at a cost structure below onshore alternatives.
The country competes for BPO investment against Jamaica, Barbados, and Guyana — Caribbean markets that have each positioned themselves as anglophone alternatives to established Central American nearshore hubs.
For SinglePoint GI, the T&T commitment marks a strategic pivot toward Caribbean nearshore delivery, joining a broader trend of North American operators diversifying beyond established Latin American BPO hubs.
