Skyview Capital acquires Faneuil to boost BPO portfolio
CALIFORNIA, UNITED STATES — Global private investment firm Skyview Capital has announced the acquisition of business process outsourcing (BPO) company Faneuil.
The acquisition is being conducted through Skyview’s portfolio company, Continuum Global Solutions. Although the terms of the deal were not disclosed, the strategic move aims to boost Continuum’s expansion strategy and further solidify its standing as a global leader in the BPO sector.
Faneuil, with a peak revenue of $142 million in 2022, provides call center services, back-office operations, and staffing services to governmental and commercial clients across the United States.
Michael Flodin, CEO of Continuum Global Solutions, described the acquisition as “another key step in our growth agenda.” He added, “Keeping the current team in place with the existing long-term clients, along with our innovative service technology offerings, align perfectly with our future vision of transforming customer experiences.”
Continuum, which has been owned by Skyview Capital since 2019, employs more than 13,000 people and partners with Fortune 500 clients around the world to deliver customer care services.
Continuum’s acquisition of Faneuil comes after Faneuil’s parent company, ALJ Regional Holdings, sold its transportation, tolling and health benefit exchange businesses to TTEC Holdings for $142.3 million in 2022.
