• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » Valley Health System’s smart hospital sets new patient care standards

Valley Health System’s smart hospital sets new patient care standards

Valley Health System's smart hospital sets new patient care standards

NEW JERSEY, UNITED STATES — Valley Health System‘s $868 million smart hospital is “worth every penny” says its IT chief, and has already set a new standard for patient care with its advanced smart rooms. 

The health system is planning to further enhance these facilities by integrating virtual nursing, ambient AI, and remote patient monitoring features in the future, aiming to improve patient care and operational efficiency. 

“Everything about this investment is paying off. I’m paying it back with no question,” said Eric Carey, vice president and CIO of Valley Health System. “The ROI is absolutely there.”

Smart room features enhancing patient care and efficiency

The 370-bed, 910,000-square-foot Valley Hospital, which opened in April 2024, features state-of-the-art smart rooms equipped with:

  • 75-inch “foot wall” smart TVs
  • Temperature and light controls
  • On-demand food service
  • AI-powered fall prevention systems
  • Shade controls on pillow speakers
  • iPads for video conferencing

Smart rooms in Valley Health Systems have provided elevated patient care with features that improve patient safety and satisfaction while reducing staffing needs. 

Patients experience a significant drop in fall occurrences, ranging between 10 and 30 percent, when AI systems track their movements as part of clinical trials. Both bedside devices and footwall monitors enable patients to operate their room’s controls, including lighting and temperature, while adjusting shades, which enhances their comfort as well as independence.

These innovations also streamline clinical workflows by integrating real-time location systems (RTLS) with the Meditech Expanse electronic health records (EHR) to provide instant updates on patient data and care team information. 

On-demand food service further mirrors hotel-style convenience, allowing patients to order meals at any time without staff intervention. These features demonstrate Valley Health’s commitment to leveraging technology for operational efficiency and improved clinical outcomes.

Future plans to integrate for better care

Valley Health System is planning to expand its smart room capabilities by integrating virtual nursing, ambient AI, and remote patient monitoring in the future. These technologies aim to elevate patient care while addressing workforce challenges. 

Seamless implementation of such advancements exists through infrastructure design at the hospital, which includes spare cabling for economical upgrade possibilities. 

Eric Carey, Valley Health’s CIO, emphasized the importance of adaptability: “Building the infrastructure, although somewhat boring to people, is critical to be able to act quickly and save money you can spend on new technology.” 

This forward-thinking approach positions Valley Health System as a leader in innovative healthcare delivery.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image