• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » Tech investments shift as AI adoption surges

Tech investments shift as AI adoption surges

Tech investments AI adoption
Photo from Getty Images

MANILA, PHILIPPINES — An outsourcing executive has revealed a notable shift in companies’ approach to digital transformation. 

In a recent interview with ANC Market Edge, Manan Mehta, Senior Vice President and Country Head at digital engineering firm Collabera Digital, said that they observed a “correction” in how businesses are viewing technology investments, particularly in light of the current economic climate.

“With the economic climate not being so conducive, companies are looking at technology to drive efficiency,” Mehta explained. 

This strategic pivot reflects a growing trend of businesses seeking to optimize their operations through technological solutions.

AI adoption surges in the Philippines

Interestingly, Mehta said that the Philippines appears to be at the forefront of artificial intelligence (AI) adoption

He highlighted that over 86% of knowledge workers in the country are already incorporating generative AI into their regular work routines, surpassing the global average of mid-70%.

Furthermore, an impressive 89% of Philippine business leaders recognize the importance of AI investments in maintaining competitiveness, again exceeding the global average. These statistics underscore the Philippines’ proactive stance in embracing AI technology.

“These two numbers show and prove for a fact that [the] Philippines is adopting AI and is making investments,” Mehta added.

Balancing human creativity and AI innovation

Despite the enthusiasm for AI, Mehta emphasized the importance of human input in technological innovation. 

“What we believe is human creativity is going to be the secret sauce behind all the innovation that is happening. You cannot just give it all to technology and let it do the rest,” he stated.

Mehta also outlined the four key quotients essential for effectively implementing new technologies, which include:

  1. Engineering
  2. Empathy
  3. Creativity
  4. AI

He stressed the importance of upskilling the workforce in these areas, stating, “We believe that upskilling our workforce on these four quotients is going to be driving the way forward for all of us.”

Collabera Digital’s role in digital transformation

Collabera Digital, formerly known as Collabera Technologies, is a digital engineering firm that assists Fortune 500 companies in their digital transformation journeys, helping them develop state-of-the-art digital applications, cloud transformation, IT architecture, and operations. 

With about 8,500 professionals across 14 countries, the company prides itself on co-engineering, co-innovating, and co-owning solutions with its clients, ensuring that they meet customer expectations and deliver superior experiences.

As companies navigate the evolving landscape of digital transformation, the balance between technological advancement and human ingenuity remains crucial. 

Mehta’s insights offer valuable guidance for businesses seeking to leverage technology while maintaining a competitive edge in challenging economic times.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image