Teleperformance earns dual ISO certifications for 27 Philippine sites
MANILA. PHILIPPINES — Teleperformance Philippines, a global leader in digital business services, has secured ISO 45001:2018 (Occupational Health and Safety Management System) and ISO 14001:2015 (Environmental Management System) certifications for all 27 of its sites across the country.
This achievement highlights the company’s commitment to workplace safety, employee well-being, and environmental stewardship.
The certifications were awarded after a comprehensive two-month audit conducted by Société Générale de Surveillance (SGS), a globally renowned certification body. These accolades reaffirm Teleperformance’s adherence to internationally recognized standards and best practices.
Prioritizing employee health and workplace safety
The ISO 45001:2018 certification focuses on creating safe and healthy workplaces by preventing injuries and illnesses.
In a statement to the Daily Tribune, Teleperformance Philippines CEO Rahul Jolly emphasized the company’s dedication to its workforce, stating, “We spare no expense at optimizing our operations. As we have always done, we will continue to adapt and adopt the highest standards and best practices to ensure we drive value and meaningful growth for our employees, clients, stakeholders, and across the communities where we operate.”
Strengthening environmental responsibility
The ISO 14001:2015 certification reflects Teleperformance’s proactive approach to environmental management. By implementing systems that reduce environmental impact, the company aligns with sustainability goals while meeting regulatory requirements.
Jeffrey Johnson, Chief People Officer of Teleperformance Philippines, underscored the significance of these achievements: “These renewed certifications reinforce our commitment to creating a positive impact for our TP Team members and the communities in which we serve. We always aim to be a leader in responsible business practices.”
Enhancing client trust through global standards
Beyond internal improvements, these dual certifications strengthen Teleperformance’s ability to deliver high-value services to clients while maintaining ethical and operational excellence. The recognition also bolsters its reputation as a trusted partner in the global business process outsourcing (BPO) industry.
A milestone for Philippine operations
Teleperformance’s achievement sets a benchmark in workplace safety and environmental sustainability within the Philippine BPO sector. By securing these certifications across all its local sites, the company solidifies its position as a leader in responsible business practices, benefiting employees, clients, and communities alike.
This milestone reflects Teleperformance’s unwavering focus on fostering a safer, healthier, and more sustainable future for all stakeholders involved.
