Teleperformance Philippines’ digital recruitment innovation Smart 1Question Interview Bot won a Gold Award at the recently concluded Festival of Media APAC Awards 2020 and a Bronze Stevie at the 2020 Asia-Pacific Stevie Awards.
Teleperformance Philippines’ 1Question Interview Bot received a Gold Award in the Best Use of Digital Media: Social Media Category and a Bronze Stevie Award for the Innovative Use of Technology in Human Resources. The Bot leveraged smart technology to make the job application process much easier for Filipino jobseekers.
To help job seekers start their career in the Information Technology-Business Process Management (IT-BPM) industry safely, Teleperformance took the recruitment process online. Using gamification and AI (artificial intelligence), the 1Question Interview Bot used one simple question on English proficiency, a basic requirement for a Business Process Outsourcing (BPO) position, to help pre-screen potential applicants.