Teleperformance, an omnichannel company headquartered in France, has reported strong performance in 2019, with its offshore operations in the Philippines, which primarily serve the North American market, trended upwards over the year.
In a statement, the company said its revenue amounted to EUR5.4bn (US$6bn) in the year ended December 31, 2019, a year-on-year increase of 10.6%. Daniel Julien, Teleperformance chairman and CEO, said the company set new records for growth, profitability, and job creation worldwide in 2019.
In 2020, Julien said Teleperformance will remain committed to its growth project to become a leading reference worldwide. The company also saw an increase in the number of workstations in existing facilities, including in the Philippines.