News » Telus completes acquisition of Competence Call Center

Telus completes acquisition of Competence Call Center

TELUS corporation to acquire competence call center

Telus Corporation and its global arm, Telus International – a customer experience innovator that designs, builds and delivers next-generation digital solutions for some of the world’s most established brands — confirmed the close of their previously announced acquisition of Competence Call Center (CCC).

Telus International now holds a 100% interest in CCC. The merged company has an expanded portfolio of customer experience, digital transformation, content moderation, IT lifecycle, advisory and digital consulting, risk management, and back-office support that will enable new go-to-market opportunities and drive growth, Telus said.

Following the successful merger, Telus International will benefit from the skill of more than 8,500 CCC employees across 11 European countries.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.